Archive for September 18th, 2007

Public Service announcement for Orange County Drivers

Posted on September 18, 2007. Filed under: Making Life Easier |

Hi everyone,

 Hope you’re doing well!  This morning I was supposed to go to a nice Sandler Sales meeting, however I was rudely misdirected when my tire blew at the Y of the 5 and 405 freeways.  As a woman, blowing a tire freaks me out.  I know I should know how to change one, I kindof do… but that doesn’t mean I want to get out of my car next to the screaming freeway and try my luck. 

Thankfully, I remembered that Mercedes gave me roadside assistance when I got the car, (thank you to Julio @ Waters Mercedes for explaining that to me when I bought it!) so I went ahead and called the number in the manual.  No holding, quick response, so that was nice.  They had to pass me to the local dealer, then the Laguna Niguel Mercedes had to direct me to their tower. 

By that time, there was already a tow truck in front of me.  I guess we have a FREE roadside service here in OC that is sponsored by Cal Trans, CHP, and Octa.  The nice man with Mercedes roadside told me to politely decline any help or to make sure to tell the person helping that my lugnuts (funny word) from the regular tire could NOT be used on the spare.  I was happy he told me this, because if I was going to attempt the change myself, I probably would have done that.  So, I proceeded to tell the nice tow truck guy (Alan) this, and he kinda laughed like I know I do this every day.  Der, just let him do his job, right!?

So he proceeded to change my tire (on the scary side of the road thank you thank you thank you) and I figured I should blog to let all of you know. 

If you don’t have AAA or a Mercedes, save this number in your phone as OC roadside assistance, and pass the info along to a friend:


I asked Alan “so do you guys just drive around looking for people to help out?” and the answer was pretty much yes.  How fun to be a little hero every day 🙂  They will bring you gas, get you to a phone if you don’t have one, put on spare tires, all that stuff us girls should know how to do but don’t.  Here’s a map of the areas they patrol.  Hopefully you DON’T have to call soon, but in case its nice to know there are people out there willing to help when you’re in need. 

 Orange County Roadside assistance map

It looks like they service the 5, 405, 55, 22, 241, 133, 73, 91, 605 and the 57.  Good stuff – next time your stuck remember to call!  Drive safe, everyone!

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