Archive for December 11th, 2008
Expect the BEST in CUSTOMER SERVICE
Customer service and satisfaction is more important now than ever before. When we have less money to spend and want the most for our money, we need to be 100% satisfied with the service we receive.
The WeeksTeam want you to know that we value you as clients and vow to offer the best in customer service at all times. We the ability for you to search 24/7 for your dream home with updates every 15 minutes! Also, we are full service throughout your home buying experience. We never take for granted that our clients make our business what it is, and we thank you for that.
Sadly, not all companies offer superior service. We found one that did.
This week, one of our clients needed to purchase a range/oven for his new home. Timing was critical, due to escrow closing soon and other deadlines we needed to meet. We researched and found HOWARDS (Appliances and Big Screen Superstores).
The price was competitive with other retailers, but the delivery and installation charge was much less, therefore the overall price was best at Howards. Also, delivery was offered in 1-2 days, unlike Sears, which was over 1 week.
The best part of the experience was Rick, our customer service representitive. He placed our order, insured we would have delivery on time, called us with updates, and best of all, helped us with pricing and billing so we would satisfy our client and escrow requirements.
Rick, there are few like you! We want to thank you for your help!
To all customer service representitives that offer this type of exceptional service, you are a rare breed- thanks for what you do!
Call or email us anytime for all of your home buying needs. We will prove to you that the WeeksTeam offers the best in service and satisfaction! Let us customize a search to find your dream home!
Orange County Real Estate Success 